Effective Date: 10 July 2025

This Privacy Policy explains how Spellbound Fragrances (“we”, “our”, “us”) collects, uses, and protects your personal information when you use this website www.spellboundfragrances.ch.
 
By accessing or using this site, you agree to the practices described below.

1. Who We Are

Spellbound Fragrances is operated by Céline Monney, an independent Chogan consultant based in Switzerland.
Address: 5074 Eiken, AG, Switzerland

Spellbound Fragrances is the data controller for this website and is responsible for ensuring that your personal data is handled in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR), where applicable. For full legal details about the business and website ownership, please refer to the Impressum / Legal page.

2. What Data We Collect

When you interact with this website, we may collect the following categories of information:

• Name and contact details (email, address, phone number if provided)

• Order and delivery details (products selected, billing address, transaction ID)

• Optional comments or preferences you share through contact forms

• Limited analytics and cookie data to help us understand website usage (see Cookies below)

 
Payment data such as full credit-card numbers are not stored by us; payments are processed securely through Wix Payments, Stripe, or PayPal.

3. Why We Collect Your Data

We use your data only for legitimate purposes, including to:

• Process, confirm, and deliver your orders

• Communicate with you about orders or inquiries

• Maintain accounting records required by Swiss law

• Improve the functionality and security of our site

 
We do not use your information for unsolicited marketing or share it for advertising purposes without your explicit consent.
 
4. How Your Data Is Stored and Shared

Data is stored securely on the Wix platform (which may use servers located inside or outside Switzerland / the EEA) and in limited internal records maintained by Spellbound Fragrances. Access to personal data is restricted to authorized persons only.

If you place an order, relevant information may be shared strictly for fulfillment purposes with:

• Chogan Group S.p.A. (for product registration and dispatch)

• Delivery partners (e.g. Swiss Post, DHL, or local couriers)

 
Each partner processes your information solely to perform its contractual duties.
 
5. Your Rights

You have the right to:

• Access a copy of your personal data

• Request correction or deletion

• Restrict or object to certain processing activities

• Request data portability

• Withdraw your consent at any time

 
To exercise these rights, please contact us by email. We will respond promptly and always in accordance with applicable privacy laws.
 
6. Data Retention

We retain order and invoice data for 10 years as required under Swiss accounting law. Other contact or inquiry information is kept only for as long as necessary to respond to your message or provide requested services.
 
7. Third-Party Tools & Links

This site may include links to Chogan Group S.p.A. official pages or other external services. These third-party sites operate under their own privacy policies, which we encourage you to review. For further reference, you can read Chogan’s privacy policy here: https://www.chogangroupspa.com/chogangroup/privacy-policy
 
8. Cookies & Analytics

Spellbound Fragrances may use cookies or analytics tools provided by Wix to collect anonymized data such as page views, visit duration, and device type.
Cookies help us improve your browsing experience and site performance. You can manage or disable cookies through your browser settings at any time.
 
9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in legislation or our practices. The most recent version will always be published on this page, and the Effective Date above will indicate the latest update.
 
For any privacy-related questions or requests, please reach out through the contact form or email listed in our Impressum / Legal Notice page.